Apex Benefits Group
  • - Business Administration
  • Indianapolis, IN, USA
  • Hourly
  • Part Time
  • Benefits include working with a team of talented and collaborative professionals; ongoing training and development; tuition reimbursement; medical; dental; vision; life; long-term disability; short-term disability; flexible savings accounts; critical illness; business travel accident, paid time off; paid volunteer time off; paid holidays; 401(k) retirement plan match; critical illness, accident, paid parental leave, wellness incentives; E.A.P. services and more!

Job summary

The Administrative Support Specialist (Front Desk/Reception) is detail-oriented and proactive. They will manage our front desk and reception areas, playing a crucial role in creating a welcoming environment for our employees and guests, and supporting our office's daily operations. The ideal candidate will possess excellent interpersonal, organizational and communication skills. They are highly professional and serve as the first point of contact for the community and visitors with Apex Benefits.

As a part-time/job-share position, the work schedule will be developed based upon the selected applicant and Company needs. The starting hourly rate for the Administrative Support Specialist will be $18/hour commensurate with experience. 

Summary of essential job functions/responsibilities

Front Desk / Reception

  • Serve as first point of contact for our company, managing incoming phone calls and greeting guests with professionalism and warmth.
  • Efficiently handle mail and package receipt and distribution.
  • Maintain and manage meeting room schedules, ensuring spaces are prepared and equipped for meetings.
  • Coordinate meeting catering and assist with the setup and breakdown of company events .

Office Administration

  • Oversee and manage office supplies, ensuring all necessary materials are stocked and accessible, including managing work room supplies and kitchen stocking.
  • Support staff logistical needs for conferences, seminars, and external meetings, including travel arrangements and material preparation.
  • Coordinate the maintenance of equipment and technology, ensuring functionality for staff use.
  • Assist in maintaining and updating emergency action plans and office procedures.

Additional Support Functions

  • Assist client service and sales teams when printing, collating or preparing materials for client and prospective client meetings.
  • Maintain common areas to ensure a clean and presentable workspace, including the kitchen and all meeting spaces.
  • Support the Culture Team with employee engagement and support activities.
  • Other duties as assigned to support the Apex organization and its guests and partners.

Minimum requirements

  • High school diploma or equivalent
  • At least 1 year of experience in an administrative support role such as receptionist or front desk role, with a preference for experience in an office environment.
  • Strong interpersonal and communication skills
  • Must have ability to manage multiple priorities simultaneously with various deadlines
  • Must have strong skills in organization, time management, planning and independent problem solving
  • Working knowledge of Microsoft Office, including Word, Excel, PowerPoint and Outlook
  • Capacity to maintain confidentiality
  • Ability to work independently
  • Ability to follow through on issues in a timely manner
  • Ability to understand and adhere to Apex policies and procedures

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

  • Must be able to read and edit documents including email, spreadsheets and other related tools related to the role
  • Must be able to communicate extensively and effectively with staff and vendors via telephone/TDD, text/SMS messaging, face-to-face conversation, public presentations, and written correspondence
  • Requires extensive use of computer monitors, keyboards, calculators, and other administrative equipment.
  • Must be able to process and maintain large volumes of documentation
  • Must be able to sit or stand for extensive periods of time and navigate through an office environment
  • Must be able to function within a moderate noise level office environment
  • Must be able to occasionally lift up to 20 pound packages
  • Ability to travel to and work regularly in the corporate office located in Indianapolis, Indiana is required


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Additional Information
Apex Benefits Group, Inc believes in equal opportunity employment and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

This position has been closed and is no longer available.
Apex Benefits Group


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